Reviews

Had a nice visit with friends of frields

Excellent People !

Excellent!!

The process was OK, when we came to pick the car up we had a great experience with the finance person,, however our sales person was not good, my family seemed like an inconvenience and he didn’t show us the car features at all. He was unprepared and unprofessional when asked about the app we could use he didn’t know the app and never told us the name, had to call another dealership (friend) while there to make sure we had the correct app.

Your people are great and very nice and helpful, but I made my appointment online and then I had to basically explain everything when I got there - I don't understand the point of your business having an online appointment system if you aren't using it (including stating the problem I was there for, the mileage, etc.) Also, I marked in my online appointment that I wanted a tire rotation, but I don't think that was performed.

Turnaround for oil change and tire rotation within 45 minutes. Comfortable waiting area.

I called early last week to schedule my oil change for 8:00am to be picked up at my job. By 8:30 when it was still not picked up, I called and received the run around initially. Finally got Amanda (I believe was name) in service and she had to figure out where the shuttle guy was but finally got them out here to pick it up. It would be less stressful for me (because I’ve been completely forgotten in the past) if they would pick up ON TIME so I don’t need to fool around with double-checking that they are not forgetting me. This is the whole reason I schedule an appointment ahead of time.

I am not happy with the high cost of service charge for routine work Greg De Witt

We got a friendly greeting and didn't have to wait very long for our oil change.

Michelle, Service Department, is excellent! She always takes care to make things happen!